Dear Customer,

The attached photograph highlights a visual white stress mark within the main orange tube body of the Fingersaver. This mark is located at the point where the tensioning washer is located that correctly sets and retains the internal tensioning element – a purpose designed interference fit.

Through extensive testing, we have satisfied ourselves fully that any Fingersaver exhibiting this mark remains totally safe and fit for purpose; the integrity of the product is unaffected.

Our Quality and Production departments have investigated the cause and successfully improved our manufacturing assembly process to remove this purely aesthetic issue in all parts assembled after November 5th 2014.